Privacy Policy
Effective date: August 20, 2026
1. Who we are
This Privacy Policy describes how REPLACE WITH LEGAL NAME OR BUSINESS NAME (“EA Desk,” “we,” “us”) handles personal data in connection with the EA Desk web application and website.
Location: Peru
Privacy contact: REPLACE WITH PRIVACY EMAIL
Website: REPLACE WITH DOMAIN
2. Information we collect
Depending on how you use EA Desk, we may collect account information such as your name, email address and organization name; service data that you choose to store in the application; support communications; technical and usage information such as browser type, IP address, device information and security logs; and subscription status or transaction references needed to provision and maintain access.
3. Payment information
When you purchase through Polar checkout, Polar Software, Inc. acts as Merchant of Record and processes the purchase with its payment partners. We do not need to receive or store your full card number or card security code. Polar may provide us with transaction, customer and subscription information necessary to fulfill your purchase and support your account.
4. How we use information
We use information to provide and administer the service; authenticate accounts; grant subscription access; provide support; secure the service; detect abuse; maintain records; understand product performance; communicate service-related information; and comply with legal obligations.
5. Legal bases where applicable
Where data-protection law requires a legal basis, processing may rely on performance of a contract, legitimate interests in operating and securing the service, compliance with legal obligations, or consent where consent is required.
6. Service providers
We may use infrastructure, hosting, analytics, communications, authentication and support providers that process information on our behalf. Before publishing this policy, list or link to the actual providers used by your application where appropriate. Polar separately processes checkout and transaction data under Polar’s own privacy policy and buyer terms.
7. International processing
Our service providers may process information in countries other than your own. Where required, we use appropriate safeguards for cross-border transfers.
8. Data retention
We keep personal data for as long as reasonably necessary to provide the service, maintain security and business records, resolve disputes and meet legal obligations. Retention periods vary based on the type of information and why it is processed.
9. Security
We use reasonable administrative, technical and organizational measures designed to protect information. No system can guarantee absolute security, and users are responsible for keeping account credentials confidential.
10. Your choices and rights
Depending on your location, you may have rights to request access, correction, deletion, restriction, portability or objection to certain processing, and to withdraw consent where processing is based on consent. These rights may be subject to legal exceptions. Contact us using the address below to submit a request.
11. Cookies and similar technologies
We may use essential technologies needed for authentication, security and preferences. If we later introduce non-essential analytics or advertising cookies, we will update our disclosures and obtain consent where required.
12. Children
EA Desk is a business software product and is not intended for children or minors. We do not knowingly offer the service to minors.
13. Changes
We may update this Privacy Policy from time to time. The effective date above identifies the current version. We will provide additional notice when required by applicable law.
14. Contact
For privacy questions or requests, contact REPLACE WITH PRIVACY EMAIL.